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STORE POLICY

At Bramble, we are committed to providing high-quality food and beverage products to our valued customers. To ensure a pleasant and convenient shopping experience, we have established the following store policies:

Product Quality

We take utmost care in selecting and sourcing our products. We prioritize freshness, taste, and quality. Our team follows strict quality control measures to ensure that all items meet our standards. If you have any concerns about the quality of a product, please reach out to our customer service team, and we will promptly address the issue.

Allergen Information

We understand the importance of allergen awareness. We provide detailed allergen information for our  products, including common allergens such as nuts, dairy, gluten, and soy. However, please note that cross-contamination may occur, and we recommend customers with severe allergies to exercise caution and consult the product labels for specific allergen information.

Product Returns

We strive to exceed your expectations with every purchase. If you encounter any issues with a product, please contact our customer service team within 10 days of purchase. We may request specific information, such as the product batch number or expiration date, to assist with the return or exchange process. For your safety and hygiene reasons, we cannot accept returns on opened or partially consumed food and beverage items.

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